Frank Rondel
PayPal Holdings Inc. (NASDAQ: PYPL) announced that its Board of Directors has appointed Enrique Lores as President and Chief Executive Officer (CEO), effective March 1, 2026, reports customreceipt.com with reference to PR Newswire. Lores, who has served on PayPal’s Board for nearly five years and as Board Chair since July 2024, succeeds Alex Chriss. Jamie Miller, Chief Financial and Operating Officer, will serve as Interim CEO until Lores assumes the role. David W. Dorman has been named Independent Board Chair, effective immediately.
The Board’s decision follows an in-depth review of the company’s current position relative to competitors and the broader payments industry. While progress has been made over the past two years in several areas, the pace of change and execution did not meet the Board’s expectations. With Lores’ appointment, the Board is confident that his extensive leadership experience in technology and global business will guide PayPal into its next phase of growth and innovation.
Dorman stated: “Enrique is widely recognized as a visionary leader who focuses on customer-driven innovation with measurable impact. His proven track record in leading complex global transformations ensures that PayPal will maintain its leadership in the rapidly evolving payments sector.”
Lores joins PayPal after over six years as President and CEO of HP Inc., where he successfully led the company through strategic transformation. He expanded HP’s business beyond traditional PC and printing solutions into services, subscriptions, and emerging future-of-work offerings, including AI-driven solutions. He also oversaw the HP/HPE separation, strengthening operational discipline, simplifying cost structures, and positioning the company for long-term innovation.
Lores commented: “We will continue to strengthen the culture of innovation needed for sustainable transformation, while improving speed and precision in execution. The payments industry is evolving faster than ever, driven by new technologies, regulatory shifts, heightened competition, and AI that is reshaping commerce daily. PayPal is at the center of this transformation, and I look forward to leading the team to deliver new innovations and define the future of digital payments.”
The Board believes PayPal’s long-term success is rooted in its global scale, data capabilities, and strong relationships with consumers, merchants, and partners, combined with operational rigor and developer experience. Its value proposition relies on the dual-sided platform, robust risk management, and efficient execution.
The Board expressed gratitude to Alex Chriss for his contributions over the past two and a half years, including monetizing Venmo and growing the BNPL business. Chriss added: “It has been an honor to lead this remarkable company and work with a talented team. This is the right time to transition to a seasoned leader who can guide PayPal through its next phase of transformation. I am confident Enrique is the right person for this challenge.”
PayPal has been transforming commerce worldwide for more than 25 years. Its innovative solutions make transferring money, selling, and shopping simple, personalized, and secure, enabling consumers and businesses in approximately 200 markets to participate and thrive in the global economy.
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